‘First Medication’ is an online pharmacy that offers various categories of medicines for your physical and mental health conditions. We provide shipping and delivery of products to the people of the United States through our trusted shipping and logistics partners (USPS and FedEx).
Take special care of your physical as well as mental health with ‘First Medication’. Shop for all your prescribed medications, leave the hassle of delivering quality medicines to us and get an express delivery of your prescribed medicines to your doorstep.
We aim to provide the best customer experience by partnering with leading and trusted shipping partners to handle your order in the best possible way. We make sure that you have a hassle-free experience receiving the Product that you have ordered from this website.
Terms of Shipping and Delivery
We partner with a third-party logistic provider in order to process shipping and the timely delivery of the Product to you. We will provide the details of the logistics partner, who will process the shipping and delivery of the products ordered by you on this platform once the Product is successfully handed over to the logistics partner by us. Our standard dispatch time is 24 hours from the time you place the product order on the platform.
You agree and acknowledge that for effective, timely delivery of the Product purchased by you, we may inquire or collect specific information about you, like your name, shipping address, landmark, area, contact details, etc. You shall ensure that all the information you submit on this platform is true, accurate, and sufficient to reach and identify the actual place of delivery.
Delays In Delivery
You understand that you will bear absolute liability in case of any failure in delivering your Products by your failure to provide correct, and accurate information at the time of placing the order. It is further clarified that we will not be liable in any manner and at any time due to your failure to provide true information.
In case, if you are not present or available to accept the delivery of your Product at the designated place. Our logistic partner will make three attempts in three days to deliver the products. If the third delivery attempt is unsuccessful, we reserve the right to cancel the order you purchased. We further reserve the right to deduct shipping and delivery charges while processing the refunds subsequent to such cancellation.
While we make reasonable endeavors to ensure that the Products ordered by you are delivered on time within the timeline notified to you.
You accept and understand that the delivery may be delayed on account of –
- Logistical issues beyond our control
- Unsuitable weather condition
- Employee lock-outs or strikes
- Other unforeseeable circumstances
- Political disruption and governmental restrictions
In such events of delay, we shall reattempts to inform you by writing to your email and contact number registered to us. We disclaim all liabilities that may arise by our failure to notify you about the delay in the delivery of purchased products on this platform. We shall be under no obligation to compensate you for claims that may arise on account of delay in the shipment or the delivery of the products.
Shipping Policy
- We ensure that the products are delivered in excellent condition in the fastest time possible. All the orders are shipped within 3-5 working days of placing the order.
- Although we strive hard to deliver orders within the given turnaround time, there may be rare instances when an order is delayed due to circumstances beyond our control.
- Products that require separate shipping charges will be indicated on the product detail page when the order is placed.
- If you like to ship products to multiple addresses, you need to place separate orders for each of them.
- The amount mentioned on the payment page will be the final payable amount for the product.
- Prices are inclusive of all taxes according to the (terms & conditions applied).
- An order will be completed when the products are delivered to the address provided to us.
- The delivery days mentioned are approximate. Since we rely on our logistic partners for delivery, this can vary due to certain factors that are beyond our control.
- Once your order has been shipped, you will be notified through email with a tracking ID number so that you can track your order online.
- By placing the order from the website firstmedication.com, you authorize our logistics partner to get in touch with you for any concerns regarding their services.
- Once applied, customs shall be borne by the customer.
How items are shipped?
Most of our orders are shipped in discreet packaging that might arrive in more than one box. They are shipped in the original manufacturer carton.
Shipping rates and delivery times
Our shipping and delivery charges are subject to modification, and various shipping policies and exceptions may apply to the order. Our current shipping charges are $50 for FedEx and $35 for USPS, including any applicable surcharges, which will be clearly stated on the Verify Order page.
Customer Support
You may direct any query or concerns relating to the shipping and delivery of the products as per this policy to our customer support team, who can be contacted.
Bulk Orders
For bulk orders, shipping costs and taxes shall be paid by the customer. The convenience fee will not be refunded to the customers in the event of the return of a delivered order.
Convenience Fee
All orders will be charged the nominal shipping cost of $35 for USPS and $50 for FedEx. A convenience fee depends on the quantity of order and area pin code. ‘First Medication’ reserves the right to occasionally change/modify the convenience fee.
Amendments and Modifications
We reserve the right to change, alter, or modify the terms of this shipping policy without any prior notice to and without needing to seek approval from the customers. Such modified terms and conditions shall persuade these terms and shall become binding when published online on the website.